Is Tennor connected to my practice management software?

Yes. Tennor integrates directly with your medical software to sync calendars, create or change appointments and update information in real time, with no double entry.

Are practice-specific protocols supported?

Yes. Tennor adapts to the protocols specific to each organisation and specialty. The questions asked of patients, the pathways and the booking rules are configured to your clinical requirements.

What happens if the AI does not understand a request?

Tennor is designed to handle the vast majority of everyday requests. In a complex or unrecognised situation, the call is transferred to your team so that the patient is looked after properly.

Does Tennor replace my front desk staff?

Tennor automates repetitive tasks and simple calls so your team can focus on higher-value requests. It complements the front desk rather than replacing it.

Service d'anesthésie équipé de l'IA vocale Tennor

Anesthesiologist

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Cabinet de gynécologie équipé de l'IA vocale Tennor

Gynaecology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Cabinet de médecine générale équipé de l'IA vocale Tennor

General practitioner

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Établissement de santé public équipé de l'IA vocale Tennor

Public sector

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Cabinet de cardiologie équipé de l'IA vocale Tennor

Cardiology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Laboratoire d'analyses médicales équipé de l'IA vocale Tennor

Analysis laboratory

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Centre d'ophtalmologie équipé de l'IA vocale Tennor

Ophthalmology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Cabinet dentaire équipé de l'IA vocale Tennor

Dentistry

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Centre d'imagerie médicale équipé de l'IA vocale Tennor

Medical imaging

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Carecall is now Tennor!

+4 million patients cared for

Your AI receptionist for patient calls in medical practices

Q: How long does it take to deploy Tennor?

Deployment is fast and causes no interruption of service. Tennor fits into your organisation and your existing tools, with dedicated support to ensure a smooth roll-out within a week.

Do not miss any more patient calls, relieve your secretariat and increase your appointments.

Discover Tennor

Patient call processed by AI

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Interface Tennor pendant un appel patient en cours

Nicolas Dupont

Request an appointment

Listen to Tennor

Solution

Patient call management, redesigned & optimized by AI

Tennor, a voice AI dedicated to healthcare institutions, answers calls, makes appointments, relaunches patients and integrates directly with your business software to update your agenda in real time.

Incoming calls

Outgoing calls

Multichannel

Incoming calls

Reception & patient calls

+15% Of appointments

100% Answered calls

80% automated calls

Tennor answers instantly and guarantees 24/7 service continuity, without mobilizing your secretariat.

Management of appointments

Making, modifying and cancelling appointments, with real-time synchronization in your business software.

Patient Responses

Automatic answers to frequently asked questions, accessibility, schedules, schedules, billing, preparation of consultations...

Priority case management

Identification of situations and orientation to the right interlocutor thanks to an intelligent understanding of requests.

Illustration des appels entrants gérés par Tennor

Outgoing calls

Patient follow-up & reminders

-50% Of no shows

3 hours earned /day /secretary

Tennor orchestrates all outgoing communications to secure your appointments and streamline the patient journey.

Confirmation of appointment

Automated confirmations and reminders to limit absences and secure your agenda.

Pre-exam instructions

Automatic sending of instructions to ensure patients are prepared on the day of the appointment.

Automated campaigns

Multi-channel targeted campaigns to inform, relaunch or recontact patients.

Patient follow-up

Personalized calls after consultation or review to maintain the connection and improve the patient experience.

Illustration des appels sortants gérés par Tennor

Multichannel

Patient follow-up & reminders

+15% Of appointments

-50% Of one shows

Tennor coordinates calls, texts, and emails to reach every patient on the right channel, at the right time, throughout their journey.

Voice calls

Ensure an immediate response and improve care from the first contact.

SMS

Relaunch unreachable patients, to reduce absences and secure appointments.

Emails

Structure and extend follow-up through clear communication, by centralizing key information.

Illustration de la gestion multicanal des demandes patients par Tennor

Arriere-plan de la section benefices Tennor

profits

A measurable impact on your business, from the first weeks

Tennor sustainably improves the performance of your organization: no more missed calls, optimization of the occupancy rate and automation of patient interactions.

cheaper than an outsourced remote secretariat

Illustration Tennor, reduction des couts du secretariat medical

3 hours

earned per day and per secretary

Illustration Tennor, amelioration de la performance du secretariat

24/7

in several languages

+15%

of appointments made.

-50%

Unhonored appointments

0 seconds of waiting, up to 100 simultaneous calls

testimonies

They use Tennor on a daily basis

Health centers, hospitals, clinics and medical offices use Tennor on a daily basis to improve their organization and patient care.

Dr Jean Bruno Banos, Xray Phocea - Tennor customer testimonial, 3,000 calls a day

Polyclinique Grande Synthe

Notifications de rendez-vous envoyees aux patients par Tennor

Alex Groux

Polyclinique Grande Synthe

"Nous avions un besoin d'ajustement très spécifique sur le périmètre de l'agent, et l'équipe technique a été disponible et réactive pour le faire sur mesure. Le service fonctionne très bien, les retours patients sont bons et le gain de temps est considérable pour nos équipes."

Icône chronomètre, temps d'attente au téléphone

Chrysoline Gaillet

CIME Imdev

Les rappels patients ont enlevé une grosse épine du pied au secrétariat, on gagne environ 2h par jour rien que là-dessus. Entre les rappels et les confirmations, j'ai vraiment gagné en qualité de travail. Le système évolue au fil de nos demandes et l'équipe support est très à l'écoute et réactive.

Fatima Oural

Imanord

After several months of use, Tennor has integrated seamlessly into our organization and streamlines appointment management. The team is responsive and attentive, and communication is simple and efficient. Patient feedback is overwhelmingly positive, leading to a significant improvement in experience and time savings for the team.

Dr Gautier Taillant

Hyvia Health

It's a real relief not to be constantly interrupted by the phone anymore. The tool is easy to use, and patients really appreciate not having to wait to reach us.

Thomas Hammoud

Dentapte

The phone was very busy; we needed one person dedicated to answering calls each day. CareCall prevents our secretarial staff from becoming demotivated, particularly thanks to appointment confirmations, which also have a significant impact on our scheduling efficiency.

Dr Jean Bruno Banos

Xray Phocea

"Excellent tool; we handle over 3000 calls per day. The CareCall integration was quick, thanks to a dynamic team. The outcome has been very positive for both patients and our teams, with Doctolib appointments, notifications for administrative staff, and highly efficient appointment confirmations."

Arriere-plan de la section confiance et securite Tennor

Trusted actor

A technological partner at the service of healthcare institutions

Streamline patient requests with a secure, personalized solution adapted to the processes and requirements of your institution.

Compliance & Security

Secure and certified architecture, compliant with health requirements, designed to protect patient data.

Illustration Tennor, benefice pour le secretariat medical

Operational excellence

24/7 service continuity, with measurable improvement in the management of calls and appointments.

Personalization

Integrated into your medical software, tennor adapts to your processes, specialties and internal organizations.

native integration

Native integration, at the heart of your organization

Connected to your business software, Tennor synchronizes appointments and patient information in real time, without changing your tools or habits.

Secure connection

Deploy in 7 days without interruption

Real-time sync

Personalization

Arriere-plan de la section questions frequentes Tennor

FAQS

Frequently asked questions

Everything you need to know to confidently deploy Tennor at your institution.

Is Tennor connected to my business software?

Yes. Tennor integrates directly with your medical software to synchronize calendars, create or change appointments, and update information in real time, without double entry.

Are specific protocols managed?

Yes. Tennor adapts to the protocols specific to each establishment and specialty. The questions asked to patients, the routes and the rules for making appointments are configured according to your medical requirements.

What happens if the AI doesn't understand a request?

Tennor is designed to handle the vast majority of current requests. In the event of a complex or unrecognized situation, the call is redirected to your team in order to ensure appropriate care.

Is Tennor replacing my secretariat?

Tennor automates repetitive tasks and simple calls, allowing your team to focus on higher-value requests. It complements the secretariat, not as a replacement.

How long does it take to deploy Tennor?

Deployment is fast and there is no interruption in service. Tennor integrates into your organization and your existing tools, with dedicated support to ensure a smooth implementation in one week.

Is patient data secure?

Yes. Tennor guarantees a high level of security and compliance for patient data. The data is hosted on HDS certified infrastructures, compliant with the GDPR and secure according to ISO 27001 standards.

Cabinet de cardiologie equipe de l'IA vocale Tennor

Your AI receptionist for patient calls in medical practices

Solution