Specialties
resources
Our company
Talk to an advisor
Talk to an advisor
Connection
Connection
Medical imaging
Dentistry
Ophthalmology
Analysis laboratory
Cardiology
Public sector
General practitioner
Gynaecology
Anesthesiologist
Anesthesiologist
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Gynaecology
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
General practitioner
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Public sector
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Cardiology
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Analysis laboratory
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Ophthalmology
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Dentistry
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Medical imaging
Streamline the management of your exams, from the first call to the return of the results.
Pre-exam instructions
Patient follow-up
Sending documents
Making an appointment
Confirmation of appointments
Demo
Demo
Welcome
Specialties
Medical imaging
Dentistry
Ophthalmology
Analysis laboratory
Cardiology
Public sector
General practitioner
Gynaecology
Anesthesiologist
resources
Our company
Talk to an advisor
Connection
+3 million patients treated

Medical imaging call management

A high volume of calls, complex exams, demanding patient journeys. Tennor automates patient calls, appointment scheduling, exam qualification and patient follow-up.

Carecall devient Tennor !
Carecall devient Tennor !

Solution

An AI designed for the complexity of medical imaging

Tennor, a voice AI dedicated to healthcare institutions, answers calls, makes appointments, relaunches patients and integrates directly with your business software to update your agenda in real time.

Incoming calls
Outgoing calls
Multichannel
Incoming calls

Patient follow-up & reminders

100% of calls handled

80% Calls answered

+15% Of no-shows

Tennor takes care of all of your patient communications and secures appointment scheduling.

Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Outgoing calls

Patient follow-up & reminders

3 hours of calls handled

-50% Calls answered

Tennor automates reminders, confirmations and patient communications to secure appointments and streamline the care journey.

Confirmation of appointment

Automatic confirmations and patient reminders to limit absences and secure your schedule.

Patient follow-up

Personalized messages after consultation or review to maintain the connection and improve the patient experience.

Pre-exam instructions

Automatic sending of the instructions necessary to guarantee well-prepared patients on the day of the appointment.

Automated campaigns

Targeted call or message campaigns to inform, follow-up or recontact patients.

Multichannel

Patient follow-up & reminders

+15% of calls handled

-50% Calls answered

Tennor communicates with your patients on the right channel at the right time. Calls, texts or e-mails: each interaction is designed to inform, reassure and streamline.

Voice calls: reassure immediately

24/7 instant response, intelligent qualification and emergency detection. Each patient gets a clear answer.

SMS: anticipate appointments

Personalized reminders and adapted instructions. Tennor reduces no-shows and prepares patients before they come.

Emails: extend follow-up

Summary of appointments, documents and useful information for simple and reliable patient follow-up.

A day with Tennor
Discover Tennor
9:15
New appointment added to the agenda
Tennor automatically recorded Ms. Dupont's brain MRI appointment.
09:42
Change saved appointment
Tennor automatically moved Mr. Martin's abdominal scan to 11:30.
10:05
Reminder 24 hours before exam
Reminder sent to Ms. Lefevre for her breast ultrasound.
10:28
Registered appointment cancellation
Tennor took into account the cancellation of Mr. Bernard's lumbar MRI.
11:45
Pre-exam instructions sent
Instructions sent to Mr. Petit for his bone scan.
12:20
Late patient reported
Tennor has detected that Ms. Roux will be late for her lung scan.
13:05
Reminder to make an appointment
Reminder sent to Mr. Durand to schedule his abdominal ultrasound.
16:40
Post-examination follow-up carried out
Follow-up call made to Mr. Leclerc after his MRI.
Calls handled
143
Missed calls
0
Appointment taken
87
Priority cases transferred
12
Time saved
4 hours

A personalized solution

An AI fully configured around your imaging protocols

Behind each call, there is a patient journey that must be mastered from start to finish, from the qualification of the act to the preparation instructions, to post-exam follow-up. Tennor integrates into your organization as it exists: your protocols, your priorities, your rules per site.

AI configurable according to your imaging protocols

3 hours a day ÉconomTennor integrates your internal rules, eligibility criteria, medical priorities and specific workflows to guarantee a course in accordance with your organization.

Multi-site and multi-structure configuration

Each center, each group can have its own rules, slots, instructions and priorities, without forced standardization.

Automated and secure pre-exam instructions

Tennor qualifies the prescribed examination and automatically transmits the appropriate instructions: fasting, specific preparation, contraindications, open MRI if necessary.

Post-exam follow-up and results management

Reminders, orientation to the retrieval of reports, emergency management: the continuity of the patient journey is ensured without manual intervention.

Differentiated management of MRI, CT and conventional imaging

Intelligent qualification according to the type of act, detection of priorities, verification of prescriptions and adaptation of slots according to complexity.

Customized protocols per institution

Tennor automatically applies the rules specific to each site: deadlines, urgent procedures, dedicated slots, management of priority patients.

Integration with your tools

The impact on your center

Tennor is chosen
For his excellence

Co-built with medical imaging institutions, Tennor adapts to the reality of each center. Each workflow is set up with your teams, so that the AI speaks exactly the language of your organization.

3 hours/day saved

Time saver

3x cheaper than an outsourced secretariat

Economies

+1000 simultaneous calls
+15% of appointments taken

Treatment efficiency

100% of calls answered,
0 lost calls

Reliability

-70% of no-shows
24/7 availability

Patient experience

RGPD & HDS compliant

Security & compliance

testimonies

Our users are talking about it.

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Medical imaging
Dr Jean Bruno Banos
Xray Phocea
Medical imaging
Dr Sarkis Delcourt
Scinti 13
Medical imaging
Fatima Oural
Imanord
Fatima Oural
Imanord

After several months of use, Tennor has integrated seamlessly into our organization and streamlines appointment management. The team is responsive and attentive, and communication is simple and efficient. Patient feedback is overwhelmingly positive, leading to a significant improvement in experience and time savings for the team.

Dr Sarkis Delcourt
Scinti 13

We're thrilled with CareCall! The AI solution now handles our calls and appointments 24/7, offering true convenience for both patients and our teams. Integration is seamless, and patient feedback is excellent. A real time-saver every day!

Dr Jean Bruno Banos
Xray Phocea

"Excellent tool; we handle over 3000 calls per day. The CareCall integration was quick, thanks to a dynamic team. The outcome has been very positive for both patients and our teams, with Doctolib appointments, notifications for administrative staff, and highly efficient appointment confirmations."

FAQS

Frequently asked questions

Everything you need to know to effectively deploy a medical imaging solution in your institution

Are specific protocols managed?
Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
How are MRI contraindications managed?
Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
Is multi-site coordination possible?
Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
Design
ΔXL →
Development
Ugo Bertoncini →
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