Anesthesiologist

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Gynaecology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

General practitioner

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Public sector

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Cardiology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Analysis laboratory

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Ophthalmology

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Dentistry

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

Medical imaging

Streamline the management of your exams, from the first call to the return of the results.

Pre-exam instructions

Patient follow-up

Sending documents

Making an appointment

Confirmation of appointments

+3 million patients treated

Medical imaging call management

A high volume of calls, complex exams, demanding patient journeys. Tennor automates patient calls, appointment scheduling, exam qualification and patient follow-up.

Carecall devient Tennor !

Carecall devient Tennor !

Solution

An AI designed for the complexity of medical imaging

Tennor, a voice AI dedicated to healthcare institutions, answers calls, makes appointments, relaunches patients and integrates directly with your business software to update your agenda in real time.

Incoming calls

Patient follow-up & reminders

100% of calls handled

80% Calls answered

+15% Of no-shows

Tennor takes care of all of your patient communications and secures appointment scheduling.

Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Gestion des cas prioritaire

Identification des urgences ophtalmologiques (baisse brutale de vision, douleur oculaire, projection, corps étranger) et orientation vers le bon créneau ou le bon praticien grâce à une compréhension intelligente des demandes.

Outgoing calls

Patient follow-up & reminders

3 hours of calls handled

-50% Calls answered

Tennor automates reminders, confirmations and patient communications to secure appointments and streamline the care journey.

Confirmation of appointment

Automatic confirmations and patient reminders to limit absences and secure your schedule.

Patient follow-up

Personalized messages after consultation or review to maintain the connection and improve the patient experience.

Pre-exam instructions

Automatic sending of the instructions necessary to guarantee well-prepared patients on the day of the appointment.

Automated campaigns

Multichannel

Patient follow-up & reminders

+15% of calls handled

-50% Calls answered

Tennor communicates with your patients on the right channel at the right time. Calls, texts or e-mails: each interaction is designed to inform, reassure and streamline.

Voice calls: reassure immediately

24/7 instant response, intelligent qualification and emergency detection. Each patient gets a clear answer.

SMS: anticipate appointments

Personalized reminders and adapted instructions. Tennor reduces no-shows and prepares patients before they come.

Emails: extend follow-up

Summary of appointments, documents and useful information for simple and reliable patient follow-up.

A day with Tennor

Discover Tennor

9:15

New appointment added to the agenda

Tennor automatically recorded Ms. Dupont's brain MRI appointment.

09:42

Change saved appointment

Tennor automatically moved Mr. Martin's abdominal scan to 11:30.

10:05

Reminder 24 hours before exam

Reminder sent to Ms. Lefevre for her breast ultrasound.

10:28

Registered appointment cancellation

Tennor took into account the cancellation of Mr. Bernard's lumbar MRI.

11:45

Pre-exam instructions sent

Instructions sent to Mr. Petit for his bone scan.

12:20

Late patient reported

Tennor has detected that Ms. Roux will be late for her lung scan.

13:05

Reminder to make an appointment

Reminder sent to Mr. Durand to schedule his abdominal ultrasound.

16:40

Post-examination follow-up carried out

Follow-up call made to Mr. Leclerc after his MRI.

Calls handled

143

Missed calls

0

Appointment taken

87

Priority cases transferred

12

Time saved

4 hours

A personalized solution

An AI fully configured around your imaging protocols

Behind each call, there is a patient journey that must be mastered from start to finish, from the qualification of the act to the preparation instructions, to post-exam follow-up. Tennor integrates into your organization as it exists: your protocols, your priorities, your rules per site.

AI configurable according to your imaging protocols

3 hours a day ÉconomTennor integrates your internal rules, eligibility criteria, medical priorities and specific workflows to guarantee a course in accordance with your organization.

Multi-site and multi-structure configuration

Each center, each group can have its own rules, slots, instructions and priorities, without forced standardization.

Automated and secure pre-exam instructions

Tennor qualifies the prescribed examination and automatically transmits the appropriate instructions: fasting, specific preparation, contraindications, open MRI if necessary.

Post-exam follow-up and results management

Reminders, orientation to the retrieval of reports, emergency management: the continuity of the patient journey is ensured without manual intervention.

Differentiated management of MRI, CT and conventional imaging

Intelligent qualification according to the type of act, detection of priorities, verification of prescriptions and adaptation of slots according to complexity.

Customized protocols per institution

Tennor automatically applies the rules specific to each site: deadlines, urgent procedures, dedicated slots, management of priority patients.

Integration with your tools

The impact on your center

Tennor is chosen For his excellence

Co-built with medical imaging institutions, Tennor adapts to the reality of each center. Each workflow is set up with your teams, so that the AI speaks exactly the language of your organization.

3 hours/day saved

Time saver

3x cheaper than an outsourced secretariat

Economies

+1000 simultaneous calls
+15% of appointments taken

Treatment efficiency

100% of calls answered,
0 lost calls

Reliability

-70% of no-shows
24/7 availability

Patient experience

RGPD & HDS compliant

Security & compliance

testimonies

Our users are talking about it.

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Mylène Trabaza

Cap Vision Group

Mylène Trabaza

Cap Vision Group

CareCall has simplified my call and appointment management, allowing me to stay focused and save time. The tool is seamless, constantly evolving, and easily adjusts my appointments.

FAQS

Frequently asked questions

Everything you need to know to effectively deploy a medical imaging solution in your institution

Are specific protocols managed?

Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.

How are MRI contraindications managed?

Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.

Is multi-site coordination possible?

Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.

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