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+3 million patients treated

Medical imaging call management

A high volume of calls, complex exams, demanding patient journeys. Tennor automates patient calls, appointment scheduling, exam qualification and patient follow-up.

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Solution

An AI designed for the complexity of medical imaging

Tennor, a voice AI dedicated to healthcare institutions, answers calls, makes appointments, relaunches patients and integrates directly with your business software to update your agenda in real time.

Incoming calls

Patient follow-up & reminders

100% of calls handled

80% Calls answered

+15% Of no-shows

Tennor takes care of all of your patient communications and secures appointment scheduling.

Visuel d'illustration Tennor
Icône de validation
Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Icône de validation
Making an appointment

Create, modify or cancel appointments in a few seconds, synchronized with your agenda.

Icône de validation
Gestion des cas prioritaire

Identification des urgences dentaires (douleur aiguë, traumatisme, abcès) et orientation vers le bon créneau ou le bon praticien grâce à une compréhension intelligente des demandes.

Illustration des appels entrants gérés par Tennor
Notifications de rendez-vous envoyees aux patients par Tennor
A day with Tennor
9:15
New appointment added to the agenda
Tennor automatically recorded Ms. Dupont's brain MRI appointment.
Icône appel entrant
09:42
Change saved appointment
Tennor automatically moved Mr. Martin's abdominal scan to 11:30.
Icône appel entrant
10:05
Reminder 24 hours before exam
Reminder sent to Ms. Lefevre for her breast ultrasound.
Icône appel sortant
10:28
Registered appointment cancellation
Tennor took into account the cancellation of Mr. Bernard's lumbar MRI.
Icône appel entrant
11:45
Pre-exam instructions sent
Instructions sent to Mr. Petit for his bone scan.
Icône appel sortant
12:20
Late patient reported
Tennor has detected that Ms. Roux will be late for her lung scan.
Icône appel entrant
13:05
Reminder to make an appointment
Reminder sent to Mr. Durand to schedule his abdominal ultrasound.
Icône appel sortant
16:40
Post-examination follow-up carried out
Follow-up call made to Mr. Leclerc after his MRI.
Icône appel sortant
Icône d'indicateur d'appels Tennor
Calls handled
143
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Missed calls
0
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Appointment taken
87
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Priority cases transferred
12
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Time saved
4 hours
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A personalized solution

An AI fully configured around your imaging protocols

Behind each call, there is a patient journey that must be mastered from start to finish, from the qualification of the act to the preparation instructions, to post-exam follow-up. Tennor integrates into your organization as it exists: your protocols, your priorities, your rules per site.

Icône de validation

AI configurable according to your imaging protocols

3 hours a day ÉconomTennor integrates your internal rules, eligibility criteria, medical priorities and specific workflows to guarantee a course in accordance with your organization.

Icône de validation

Multi-site and multi-structure configuration

Each center, each group can have its own rules, slots, instructions and priorities, without forced standardization.

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Automated and secure pre-exam instructions

Tennor qualifies the prescribed examination and automatically transmits the appropriate instructions: fasting, specific preparation, contraindications, open MRI if necessary.

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Post-exam follow-up and results management

Reminders, orientation to the retrieval of reports, emergency management: the continuity of the patient journey is ensured without manual intervention.

Icône de validation

Differentiated management of MRI, CT and conventional imaging

Intelligent qualification according to the type of act, detection of priorities, verification of prescriptions and adaptation of slots according to complexity.

Icône de validation

Customized protocols per institution

Tennor automatically applies the rules specific to each site: deadlines, urgent procedures, dedicated slots, management of priority patients.

Integration with your tools

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Tableau de bord Tennor affichant les donnees d'appels patients

The impact on your center

Tennor is chosen
For his excellence

Co-built with medical imaging institutions, Tennor adapts to the reality of each center. Each workflow is set up with your teams, so that the AI speaks exactly the language of your organization.

3 hours/day saved

Time saver

3x cheaper than an outsourced secretariat

Economies

+1000 simultaneous calls
+15% of appointments taken

Treatment efficiency

100% of calls answered,
0 lost calls

Reliability

-70% of no-shows
24/7 availability

Patient experience

RGPD & HDS compliant

Security & compliance

testimonies

Our users are talking about it.

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Notifications de rendez-vous envoyees aux patients par Tennor
Thomas Hammoud
Dentapte

The phone was very busy; we needed one person dedicated to answering calls each day. CareCall prevents our secretarial staff from becoming demotivated, particularly thanks to appointment confirmations, which also have a significant impact on our scheduling efficiency.

Icône cœur, relation patient
Icône liste, appels manqués
Icône chronomètre, temps d'attente au téléphone
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Arriere-plan de la section questions frequentes Tennor

FAQS

Frequently asked questions

Everything you need to know to effectively deploy a medical imaging solution in your institution

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Are specific protocols managed?
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Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
How are MRI contraindications managed?
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Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
Is multi-site coordination possible?
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Our voice assistant uses a validated medical questionnaire to systematically identify contraindications before confirming the appointment. The questions cover metal implants (pacemakers, defibrillators, defibrillators, vascular clips, cochlear implants), metallic foreign bodies.
Cabinet dentaire équipé de l'IA vocale Tennor